Bubble Column. The more I read about this issue the more I wish I had known this prior to purchase! "Max number of outdoor security cameras allowed per user is 5." It wasn't recorded. We like having an alarm that we . If I buy the cable to keep the camera powered up all of the time will my sensitivity increase (camera doesn't need to wake up for recording)? item 2 Dual Sensor Smoke Detector and Carbon Monoxide Detector Alarm 3 Battery Included 2 - Dual Sensor Smoke Detector and Carbon Monoxide Detector Alarm 3 Battery Included. Now I find out its the slow wake up issue causing the problem. I should have done more research before purchasing. 9 months later and same issues. Our engineering team is working on a solution that takes wired power into account. Paying for monitoring will be throwing good money away!! For a front door area, these cameras would be useless to capture fast deliveries and such. The wake up time, that has been well documented, I'll leave that alone, dont want to get repetitive. Example today neighbor came over and by the time notified my neighbor was already on his front porch. Jukebox. Customize your home security with 24/7. It's $15 more than the Outdoor Kit for the Simplicams which includes a mount, a cable and a rubber skin! Every time I get the notification and open the app to see the video, it only records the tail end of the motion. The shortest duration you can choose is 30 seconds and the longest is eight minutes. (And I know we're not the only ones.) These are disappointing - and misleading as being sold as a security camera. The Tech (??) I purchased the power cord thinking it would help with the "waking" of the camera. It almost seems like they are coded to behave like they are operating on battery, and set to make maximum use of that battery, despite being plugged into wall power. I continue to have some faith in SS as they do usually get things fixed, but they are not very proactive in doing so (it takes them awhile). I've complained to the cows come home, and there is nothing other than hot air. As a new SimpliSafe user, came here looking for fixes to LATE recordings of video from the outdoor cameras. Packed. Test SimpliSafe in your home for 60 days. Bee . I have so much money invested with all the other devices, it's crazy to think about switching. No security with camera. I can have like 4 to 5 seconds of missing beginning video thus missing "the action". Well here I am again, still waiting. Seriously, UPDATE this camera or stop selling it. I want to see who's coming, not who's going. Tech support won't help either. Perhaps those with one camera are less impacted, but from someone who purchased 10 cams, solar power accessories, monitoring, and installed outlets, I'm about ready to cut my losses and move on. Not to defend Simplisafe, but to refer to history, the Simplicams and doorbell pro cameras were a lost slower when first released too. At this time they load very quickly and perform well. Slow response time to activate camera. NO, you're lucky to see what you do. $9996 ($49.98/Count) Save 10% with coupon. We did release an update earlier this year with some improvements to performance. Also, why isn't the camera awake full time when it is plugged in versus on battery. With this delay, what's the point of having a microphone if they person isn't there to hear me speak? SimpliSafe vs Vivint. I've worked previously on intrusion detection systems for the DoD, their systems will perform a mass record intended to catch multiple points of entry or to ensure continuity as the purp travels from area to area, the difference is that those systems are hard-wired with dedicated switch ports and are connected logically via seperate VLANS. With the Old/Gen1 system I just placed their indoor cameras on my covered porches - and they worked great (as I had power). Both of my cameras wont record until the person is long gone, and they're hooked up to a power source. Cant justify paying for monitoring which I need. I am an electrician for over twenty five years and I decided to connect all my cameras to 120V with 5' feet of each camera, delay is still there. dave scarlett. One good thing is that battery life has improved and there have been less lock-ups (where a cam would have to be reset, disconnected, reconnected to the system completely). Our engineers are well aware of the feedback from users like yourself, and we're continuing to work on improvements, especially to performance. Buy accessory. Battery life and motion zone performance seem better, but not wake up time. The Power Adapter should be keeping your camera charged. My message on Thanks for your patience jumped below, Just installed the outdoor camera a couple days ago and noticed it was slow to wake up. The 140-degree field of view isn't the widest on the market, but it's far from the smallest. How often are firmware updates to be expected? Very disappointed. With the Old/Gen1 system I just placed their indoor cameras on my covered porches - and they worked great (as I had power). These are disappointing - and misleading as being sold as a security camera. for what its worth, my cams have a 10 - 20 delaythe hood rats are already at home asleep before my camera starts recording. Five months have passed without a single 'real' update from SimpliSafe on this issue. Issue lies within WPA settings. Our Support team can help with that part. This is SimpliSafe's only doorbell option and the only video doorbell that is able to interact with a SimpliSafe home security system. It's especially useful if your camera watches over high traffic areas, like a busy street. This camera is a dud for sure as in no protection. Any chance something is going to get fixed soon? Why cant the issues be fixed? I have the exact same issue. I seem to have the same issue as described by many people here. I wish Id read these before purchasing. This means that when motion is triggered it catches the "end of the act" if at all. Customer service is the worst! Both of my cameras wont record until the person is long gone, and they're hooked up to a power source. The SimpliSafe outdoor camera was designed with reliability in mind. Our engineering team is working on a solution that takes wired power into account. My outdoor camera detects motion but it is so slow waking up (for battery conservation) that I only see the person walking away with their back to me. The Outdoor Camera's optimal temperature threshold is -4F to 122F. Discussions around our indoor camera, also known as the SimpliCam, happen here. If you only have one camera, not a problem; I have eight, and even when the cameras wake up on time the system only records eight black or partial recordings from each camera. that's a good idea. And I'll hard-wire for power if needed. But the late recordings are just not acceptable. @ltoddjohnson we do have the Permanent Mount on the way, that takes advantage of the tripod socket on the bottom of the camera. Thanks Ive followed this issue for a while and realized that my investment in SimpliSafe cameras was SimpliAWasteOfMoney - for fast camera response, Nest and Kasa are the way to go and theyre less expensive. I have it set to all zones, and high sensitivity. Agreed! NO dif still 5-6 sec delay. Timed a number of tests at the front door and am in the 15 to 20 second range of the camera waking up. That's a great idea. Additionally, the SimpliSafe outdoor camera can withstand extreme temperatures from -4F to 122F and is IP65-rated, offering dust and water resistance. The pits. When I am at home and have to wait for 10-30 seconds to see who is at the door this fails to meet any standard as a security camera. Software v1.7.3.312 on s/n 107DCC1 hard wired to A/C power - wake up time was 15 seconds and it woke to a black screen. This should be something one would think the team could do with a firmware update. Vivint offers a range of high-tech devices that rivals SimpliSafe's offerings. 5. The Wake-up is an issue as it takes time. MPN. The camera is still slow to wake and misses events.SIMPLISAFE: GIVE US AN OPTION TO KEEP CAMERA AWAKE IN ADVANCED SETTINGS!! I'll post mine here, to hopefully bolster those already reported and to make light of some that have not yet been reported: 1. That uses the local RF signal, rather than WiFi - the same connection that the sensors use to signal to the Base Station. So by default, if you arm in Home Mode, the system starts up right away.But if you arm in Away Mode, it gives you 60 seconds to get out of the house first.How much a month is. But our engineering team continues to work on further optimizations. Catching the back of someones head as they walk away is not very helpful. Is there a way to escalate it? Plus digital zoom and full color vision at night, so nothing slips by undetected. @Davey_D I've been patiently waiting for months for SS to get this Outdoor camera to respond to anyone walking within it's view. If your cams don't have the latest update already, we'll get it to you soon. yes, this is the case. No need to pay for monitoring. @davey_d we have a horrible delay. It's useless! Outdoor Camera Wireless, Dzees Battery Powered WiFi Surveillance Camera for Home Security System with Siren Alarm & Spotlight, Motion Detection, Color Night Vision, IP65 Waterproof Cloud/SD-2-Pack. Ok. These seem to be just as intermittent as the recordings. Seems a software change could do that. Each has a separate 5GHz 40MHz/80MHz channel as well. @gailw apologies for the trouble you've had. And I'm with @fredmcbride. Especially for cameras that are plugged into power full time like mine are. All things considered, we think the new SimpliSafe outdoor camera is a great choice. Fingers crossed this is an issue that can be fixed with an update. At this time they load very quickly and perform well. By the time the motion is detected and video recording starts you've already missed a second or two and that is often too much especially at a door or point where someone is passing by. Another lack of forethought by SimpliSafe! .css-e0a60h{color:#0F2544 !important;background-color:!important;}.css-e0a60h:hover{color:#40a3f5 !important;background-color:!important;}.css-e0a60h:focus{color:#40a3f5 !important;background-color:!important;}.css-1kd84jh{line-height:105px !important;}Product Support. 3,117. 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