Loudoun County Government Mailing Address: P.O. Where do I get the Transportation Request Form? Hours: Monday through Friday, Governor Northam recently announced the creation of a Task Force on Primary Care in partnership with the Virginia Center for Health Innovation (VCHI) and Secretary of Health and Human Resources Daniel Carey. Modivcare has three hours to assign the trip to a provider and pick up the member. Medical Care Management Pre-authorizations 757-552-7540 or 1-800-229-5522 Fax: 757-552-7429 or 1-877-800-2839. How do hospitals arrange transportation for members being discharged? Visit the CommonHelp website for more information or call Optima Health at 1-833-261-2367 (TTY: 711), Monday-Friday, 8 a.m.-5:30 p.m. to update your contact information today. A transportation attendant shall be provided for a member or a group of members when it is necessary for the safety of the member(s), to ensure timeliness of the trip and to reduce behavioral problems en route. No, attendants are for the safety of members while riding the vehicle only. Virginia Beach, VA 23462-3162. 1-800-279-1878 (TTY: 711) Hours and services. Federal government websites often end in .gov or .mil. Ask VA (AVA) is our online tool that replaced the Information Routing & Inquiry Service (IRIS) and the GI Bill Help Portal. DMAS followed the Centers for Medicare and Medicaid Services (CMS), who sponsored the Medicaid Information Technology Architecture (MITA) initiative. Visit the Cover Virginia website at coverva.org or call 1-855-242-8282 (TDD: 1-888-221-1590) Monday - Friday 8 am to 7 pm and Saturday 9 am to 12 pm. ET, 800-697-6947 How do I get a copy of the Gas Reimbursement Trip Log? 630. Providers seeking information should visit the DMAS website at www.dmas.virginia.gov. What is the definition of VA Medicaid Transportation services? This includes the new, expanded, low cost Medicaid coverage now available to Virginia adults and parents who are between 19-64 years old. For questions related to the Gender Dysphoria program, the Medical Support Unit can be reached at 804-786-8056. Behavioral health crisis line: 24 hours a day, 7 days a week. How can I tell if a member qualifies for an attendant? CONTACT INFORMATION: Monday-Friday 8 a.m.-4:30 p.m. ET, 877-327-0022 Who fills out the Transportation Request Form? Do not make changes with the transportation provider or driver directly. Depending on the situation the five (5) days notice may be waived to two (2) days. Please include a case number and/or case worker name. Before sharing sensitive information, make sure you're on a federal government site. Address, Phone Number, and Hours for Arlington Virginia Medicaid Office, a Medicaid Office, at Washington Boulevard, Arlington VA. Name Arlington Virginia Medicaid Office Address 2100 Washington Boulevard Arlington, Virginia, 22204 Phone 703-228-1350 Hours Mon-Fri 9:00 AM-5:00 PM Please click on the title that corresponds to the document you would like to view. Apply in one of these ways: Apply online at commonhelp.virginia.gov. This will update your information across several VA benefits and services. ET. 8:00 a.m. to 9:00 p.m. TTY 711. Sudden life threatening medical situations, significant trauma, comas, shock, uncontrolled bleeding, respiratory distress, poisoning, drug overdose and any situation where immediate medical treatment is necessary. When diagnoses are for gender dysphoria (F64-), please send your request to the DMAS Medical Support Unit. Update your contact information today online at commonhelp.virginia.gov, by calling Cover Virginia at 1-855-242-8282, or by calling Spotsylvania County DSS at (540) 507-7898. Learn about our chatbot and ask a question. All changes to a standing order must be made by a facility representative. Virginia Medicaid is the state and Federal partnership that provides medical coverage to eligible needy persons. If you need assistance or have any questions please contact Virginia Medicaid Provider Enrollment Services at 888-829-5373 or 804-270-5105 to speak with a Provider Enrollment Specialist. The chatbot wont connect you with a person, but it can show you where to go on VA.gov to find answers to some common questions. Yes. Once their appointment is finished, the member or someone at the medical facility will call the "Ride Assist" phone number and request transportation to be sent to pick up the member. Hours:Monday through Friday, The three hour time frame starts with the call to Modivcare. Public Assistance and Employment Services (PAES) Public Assistance and Employment Services. The payee will mail the completed signed trip log to Modivcare's Claims Department for processing. ET. Each program covers different groups of people and each program has different eligibility requirements. 23219 For Medicaid Enrollment Web: www.coverva.org Tel: 1-833-5CALLVA TDD: 1-888-221-1590 Please make sure and contact Modivcare BEFORE transporting to receive prior approval and trip number for reimbursement. Claims Service Center. Virginia Medicaid accepts applications for health coverage year-round. The Medicaid Enterprise System (MES), pronounced 'Mez , was created to transform our Medicaid technology from an antiquated all-in-one-box solution, to a modular, expandable and cost-effective solution. All other out-of-state transports are arranged by the Department of Medical Assistance Services (DMAS). At what levels of service will members travel? Washington D.C.s high cost of living factors into its higher income limit for Medicaid. 9:00 a.m. to 9:00 p.m. When you call Modivcare for transportation arrangements, transportation will be set up accordingly. The Consent and Acknowledgement Form must be signed by the parent or legal guardian of the minor. In order to be eligible for Medicaid, applicants must meet the non-financial and financial requirements for Medicaid and must be in one of the groups covered by Medicaid. The .gov means its official. Washington D.C. has the highest allowable income to qualify for Medicaid, at 215% of the FPL for individuals and 221% for a family of three. 800-698-2411 Hours: 24/7. These bulletins inform Medicaid fee-for-services providers about the upcoming transition of several key information management functions currently handled through the Virginia Medicaid Management Information System (VAMMIS) to a new technology platform called the Medicaid Enterprise System (MES). Modivcarewill need to verify the discharge with hospital staff. Member Services: 24 hours a day, 7 days a week. Richmond Virginia Medicaid Office Contact Information. Hours:Monday through Friday, An official website of the United States government. What happens if we don't know what time the member's appointment will be over and no time is arranged in advance for the return ride? 8:00 a.m. to 8:00 p.m. Who do I contact to be a Volunteer Driver? This is the second in a series of Medicaid bulletins DMAS is sharing prior to April 4, 2022. . Prior to the Medicaid covered service, you will need to call Modivcare to schedule the transportation. 600 East Broad Street Richmond Virginia. An official website of the United States government. When the transportation reservation is called in make sure and tell the customer service representative you have an escort riding as well. . For provider enrollment inquiries, contact the Virginia Medicaid Provider Enrollment Helpdesk by phone at 804-270-5105 or 888-829-5373. Note: If you need an interpreter, call 800-698-2411 and select 0. General Enquiries, Media Requests, Program Requests, Elected Official Requests and more. Update your contact information. ET, 800-669-8477 Well connect you with a VA call center agent. Adult Protective Services; CommonHelp. 877-222-8387 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. What if a Facility has an emergency trip? Modivcare is not responsible for providing escorts. This allows for proper delivery of the bus tokens, tickets, swipe cards or passes. Contact Optima Health Medicaid. 1-888-912-3456. When you apply for Medical Assistance, you are screened for all possible programs based on your age, income, financial resources, and other . The level of service describes the type of service required to transport a member. When will a Gas Reimbursement trip be paid? Medicaid Office Location; Pennsylvania Department of Public Welfare PO Box 2675 Health and Welfare Building Room 515 Harrisburg, PA 17105; Medicaid Office Phone Number; The phone number to call the Pennsylvania Medicaid office is 800-692-7462. This group is eligible for Medicaid coverage of the Medicare Part B premiums only. ET, 888-442-4551 Here providers can find various resources and information on how to best provide for members 12.01.2021 - Virginia Offers New Behavioral Health Services for Adults and Youth. Change your VA direct deposit information for disability compensation, pension benefits, or education benefits online. Hours: Monday through Friday, (Medicare-Medicaid Plan) information, please contact our Member Services at 1-877-542-9236 (TTY 711,) from 7 a.m. to 8 p.m. Monday through Friday . 877-827-3702 We'll connect you with a VA call center agent. Virginia Department of Medical Assistance Services 600 East Broad Street Suite 1300 Richmond, VA 23219 Medicaid Office Phone Number The phone number to call the Virginia Medicaid office is 804-786-7933. What is the requirement for minors traveling alone? Cover Virginia also operates a statewide customer service call center for Medicaid and the FAMIS Programs at 1-855-242-8282. An attendant accompanies a member or a group of members during transport only. 8:00 a.m. to 5:00 p.m. Find out how to change your address and other contact information in your VA.gov profile. Hours: Monday through Friday, Your computer must have Adobe Acrobat Reader installed to be able to read and print the forms. . A Volunteer Driver is someone who is willing to share their time and vehicle to help meet the transportation needs of their community. Contact Us Information ACS Contact Information Other Helpful Information. To become a Volunteer Driver you can contact aModivcare Volunteer Coordinator at (866) 810-8305 ext. The Volunteer Driver provides non-emergency Medicaid transportation for local and long distance trips. . 8:00 a.m. to 6:00 p.m. 08.26.2021 - Virginia Medicaid Launches New Appeals Portal. New York Medicaid Choice 1-800-505-5678. The User's Guide can be accessed at http://www.dmas.virginia.gov/downloads/pdfs/tr-UserGuide_MedTransp.pdf. ; Mail or drop off a paper application to your local Department of Social Services (DSS) ([PDF . Hours:Monday through Friday, Cover Virginia Call Center. Medically necessary transportation is defined as the mode of transportation available that is most appropriate to the needs of the member. Call to learn more about Aetna Better Health of Virginia and how to get all covered services. DFSMyCase@fairfaxcounty.gov. Toll-free: 1-855-242-8282 TTY: 1-888-221-1590 ET, 800-749-8387 Claims Mailing Addresses. Change your VA direct deposit information, Schedule and manage VA appointments online, How to use VA.gov to manage your benefits, How to update your address and other information in your VA.gov profile. Hours:Monday through Friday, Mon 11:00am-3:00pm Tues & Wed 11:00am-8:00pm (540)-215-2211. Find out how to check the status of a VA claim or appeal online. Box 1440 Troy, MI 48099-1440. Phone: 757-552-8975 Toll-free: 1-800-881-2166 TTY: 711 . The call center also records address, household and income changes and submits the information electronically to local DSS agencies (LDSS) for processing. The website provides descriptions about programs, income eligibility charts for each program, a screening tool to help determine what programs a person may qualify for, and detailed instructions on how to apply. Medicaid is the single largest source of health coverage in the United States. The check will be issued three (3) to four (4) weeks after Modivcares receipt of the Gas Reimbursement Trip Log. The Official Site of The Commonwealth of Virginia, Business Development & Expansion Resources, Professional, Occupational & Health Licenses, Business, Employment & Workforce Development, Historic Preservation, Natural History & Heritage, Aging, Rehabilitative & Disability Services, Courts, Criminal Justice, Law & Legislation, Public Meetings, Publications & State Employee Directory, Health Professional & Family-Related Licenses, ID Cards, Driving Licenses & License Plates, Recreational, Environmental & Safety Licenses, Criminal Justice, Forensics, Public Safety Professionals, Public Health, Occupational & Consumer Safety, E-Zpass, DMV and VDOT Customer Service Centers, Licenses, License Plates, Registration & Driving Records, Department of Medical Assistance Services, http://dmas.virginia.gov/contactforms/#/home. Tell the agent that you want a language interpreter to join the call. A dental program of the Commonwealth of Virginia. If an emergency ambulance trip is needed, 911 should be called. The agency encourages the reporting of all suspected cases of Medicaid fraud and abuse. Real estate tax rates are just $0.52 per $100 assessed value. Note: Volunteer Drivers have the same requirements as regular transportation provider's drivers. At the time of the request, an Attendant Care Eligibility Assessment form must be completed and faxed to Modivcare's Utilization Review/Facility Department at 866-907-1491. The physician's office must sign the trip log. You can choose from three different ways to apply: Apply online at www.commonhelp.virginia.gov; Call the Cover Virginia Call Center at 1-833-5CALLVA (TDD: 1-888-221-1590) to apply on the phone Mon - Fri: 8:00 am to 7:00 pm and Sat: 9:00 am to 12:00 pm If I have scheduled transportation for a member and the appointment has been canceled or the member has decided not to attend, what should I do? Find out how to schedule an appointment by phone, online, or through secure messaging. Saturday, 8:00 a.m. to 6:30 p.m. Does Modivcare have the right to contact doctors, facilities, or agencies to verify appointments? A member can travel by one of several levels of service based on the medical necessity and plan coverage. Facilities who would like to arrange a standing order appointment for Medicaid members should contact a Utilization Review/Facility Representative, or submit by fax a Transportation Request Form at least five (5) days in advance. Enroll or Switch to Optima Health. The attendant is on the vehicle to ensure the safe operation of the vehicle and the safety of the members. Major markets like Washington D.C., New York City and Atlanta are all within a day's drive. Community Plan of Virginia - Medicaid (TANF/Medicaid Expansion) 1-844-752-9434 TTY 711 7 days a week from 8 a.m. to 8 p.m. local time. Who can request a change to a current standing order? 1-855-242-8282. If you dont find the phone number you need on this page, go to our full list of helpful VA phone numbers. Where do I get the Attendant Care Eligibility Assessment form? 8:00 a.m. to 6:00 p.m. P-EBT and SNAP cardholders are being asked to call or text a 1-866 number ending in 0486 from "VA EBT". Kokolis received a total of at least $2,202,627.77 in fraudulent health care benefit program reimbursements, a portion of which came from the U.S. government. Behavioral Health Pre-authorizations Find the phone number to call for the help you need. TTY Local: 410-786-0727. Hours: Monday through Friday, Information about programs, benefits and services, including eligibility requirements is available on the Cover Virginia website at www.coverva.org. ET, 888-820-1756 Hours: Monday through Friday, Please have the member's name, Medicaid number, name and address to the pick-up facility, or residence, as well as the destination facility, available when making a reservation. MyVA411 main information line. What does medically necessary transportation mean? The "Ride Assist" phone numbers are listed below: Medicaid Transportation services are identified as non-emergency, medically necessary, transportation provided to eligible members to ensure reasonable access to and from Medicaid and FAMIS covered services. Mulitple Locations - Main Office: 12011 Government Center Parkway, Pennino Building. UnitedHealthcare VA Medicaid. Apply for VA health care, find out how to access services, and manage your health and benefits online. Virginia Medicaid (State FFS Program) UnitedHealthcare VA DSNP. Provides Tips for members on how to arrange Medicaid Non-Emergency Transportation. Select Specialty Type. Apply Online Using CommonHelp. Address, Phone Number, and Hours for Richmond Virginia Medicaid Office, a Medicaid Office, at East Broad Street, Richmond VA. Name Richmond Virginia Medicaid Office Address 600 East Broad Street Richmond, Virginia, 23219 Phone 804-786-8099 Hours Mon-Fri 9:00 AM-5:00 PM The member will use the same "Ride Assist" phone number listed above. What are the benefits of a Volunteer Driver? Medallion 4.0: (855) 769-2116. My HealtheVet help desk. Who can sign the Consent and Acknowledgement of Responsibility Form? AMERIGROUP Virginia FAMIS Plus only (under 18), Humana Gold Plus HMO (Medicare Advantage Plan), Criminal background check and drug screen, Modivcare inspected automobile which is safe and in roadworthy condition (vehicle will have a Modivcare sticker on the passenger side back window). How do I schedule someone to receive gas reimbursement? Modivcare will verify the urgency with the physician's office. Hours:Monday through Friday, . All transports must be prearranged and confirmed by Modivcare. Transportation Services (Medallion Medicaid members only) 1-877-892-3988. Please refer to the Consent and Acknowledgement of Responsibility Form found on this website on the download navigator. 800-827-1000 The Virginia Operation offers this site to provide you with additional resources, as well as assist in arranging Medicaid transportation for eligible members. Ask us a question online, call us, or explore our FAQs and other resources. Medicaid is a joint federal and state program that, together with the Children's Health Insurance Program (CHIP), provides health coverage to over 72.5 million Americans, including children, pregnant women, parents, seniors, and individuals with disabilities. Can an attendant stay with a Medicaid member for Medicaid paid service such as a doctor appointment? Tell the agent that you want a language interpreter to join the call. Or you can contact your local Department of Social Services office. Find your local Bureau on the Provider Opportunities by Counties page. VA 20121. To learn more, please visit the Virginia Medicaid website. You still need to call Modivcare before the trip(s) is made to get a trip number for the trip log. Informs members a 5 day notice is required to schedule non-emergency transportation. If you want Medicare to be able to give your personal information to someone other than you, you need to fill out an "Authorization to Disclose Personal Health Information." This is a fake number and is not associated with Virginia EBT. Examples are travel from Scott County, Virginia to Kingsport, Tennessee or travel from Tazewell County, Virginia to Bluefield, West Virginia, Duffield, Virginia to Durham, NC, from Fairfax County to the District of Columbia or other similar near-by locations in bordering states. New eligibility rules elevated membership to 1.4 million. ET, 800-827-1000 Requests for an attendant will be accepted from a qualified assessor, such as the member, member's parent or guardian, the member's case manager or social worker. West Virginia Medicaid Phone Number: Customer Service Hotline: 877-716-1212 Child and Adult Abuse: 800-352-6513 Medicaid Program: 304-558-1700 Family Planning Program: 800-642-8522 CHIP: 877-982-2447 Children with Special Health care needs: 800-642-9704: Wisconsin Medicaid Phone Number Toll-Free: 877-267-2323. 1-800-318-2596. Out-of-state transportation is allowed to the extent that it is general practice for the member in a particular locality to use services in a bordering state. Optima Family Care. Qualified Individuals (QI) with income equal to or greater than 120% but less than 135% of the FPL. You can use our chatbot to get information about VA benefits and services. 608. Can a facility ask for a preferred transportation provider? Transportation Services (CCC Plus members) 1-855-325-7581. The mission of the Virginia Department of Medical Assistance Services (DMAS) is improving the health and well-being of Virginians through access to high-quality health care coverage. The provider then bills the Medicaid Program as they would any other insurance program. Hours: Monday through Friday, Explains the criteria and how the members are reimbursed. Please refer to the Attendant Pre-Assessment Checklist (APAC) found on this website on the download navigator. Get the full list of helpfulVA phone numbers. Visit the aged, blind, and disabled page for more . How will the gas reimbursement driver be paid? For transporting minors under the age of 13 please contact the Utilization Department for policy. Use Ask VA to send us your questions, updates, and documents online. ET, 855-829-6636 ET, 888-442-4551 . Find out how to get free language assistance from VA. Our FAQs, step-by-step guides, and other resources can help answer specific questions you may have about these topics: Explore our resources and support content. ET, How to change your address in your VA.gov profile. Modivcare coordinates volunteer drivers to transport Medicaid members to and from their Medicaid covered service anywhere in Virginia. It provides assistance in submitting state-sponsored health insurance applications and renewals with same day telephonic signatures. Contact. Maps and Directions to our Richmond, VA Office Location, Media Requests, Medallion 4.0, CCC Plus, Procurements, Elected Official Requests and more, 600 East Broad StreetRichmondVirginia. Local: 410-786-3000. Log in to Availity ; Learn About Availity ; Prior Authorization Lookup Tool ; Prior Authorization Requirements ; Claims Department. Yes, waivered services would be covered by regular Medicaid and medical benefits would be covered by a managed care program. Information about Medicaid is available online from the Virginia Department of Social Services at www.dss.virginia.gov and from the Department of Medical Assistance Services at www.dmas.virginia.gov. A transportation attendant is not a personal assistant, an escort, a parent, caretaker, relative or friend. You may also contact your local Bureau for Children and Families county office to learn more about Medicaid and how to apply. The Utilization Review/Facility Department is available 8:00 AM - 5:00 PM, Monday - Friday. Hours: Monday through Friday, Click here to apply for: health care coverage Need assistance filling out this application? We offertranslator services in nearly 200 languages. Medicaid.gov Mailbox: Medicaid.gov@cms.hhs.gov. Roanoke Office 5060 Valley View Boulevard, NW Roanoke, VA 24012. CommonHelp is a quick and easy resource for people who live in Virginia to check the status of their benefits . ET, 877-327-0022 8:05 a.m. to 6:45 p.m. Baltimore, Maryland 21244-1850. ; Apply online at the Health Insurance Marketplace at healthcare.gov. 7:30 a.m. to 7:00 p.m. 600 East Broad Street Richmond Virginia. That means an individual in Washington D.C. can make up to $27,692 per year and still be eligible for Medicaid. ; Call the Cover Virginia Call Center Monday through Friday, 8 a.m. to 7 p.m. and Saturday 9 a.m. to 12 p.m. at 833-5CALLVA (TDD: 1-888-221-1590). See if you or your family may qualify for Medicaid in Virginia. Wheelchair van services can only be used in non-emergency situations and are limited to use by members who can sit upright, to members without acute medical problems that require them to remain in a horizontal position and by members who use a mobility device. Requests are received by faxing the completed form DMAS P-264 to 804-452-5450. There may be steps you need to take to keep your coverage. 877-222-8387 All forms on this site are stored in PDF format. Qualified Disabled and Working Individuals (QDWI) with income up to 200% of the FPL. Transportation should be scheduled five (5) business days in advance of the appointment. Virginia Premier Advantage Elite (HMO D-SNP) 1-877-739-1370 (TTY: 711) October 1-March 31 | 7 days a week | 8 a.m. - 8 p.m. April 1-September 30 | Monday-Friday | 8 a.m. - 8 p.m. On certain holidays and weekends April 1 through September 30, your call will be handled by our automated phone system. Mail paper claims to: Address. Transportation reservations may be taken with less than a 5-day notice if they are of an urgent nature, which will be verified with the physician's office. CCC Plus: (866) 210-1523. Medicaid Forms/Applications Medicaid Manual Temporary Assistance for Needy Families (TANF) . 2-1-1 (Information & Services) 1-800-DO-ADOPT; General Information; Child Support Offices . Contact Anthem HealthKeepers Plus Provider Services to reach staff in any of the following departments: 24/7 NurseLine ; Behavioral Health ; Benefits/Eligibility; . For managed care assistance, call 800-643-2273 or email ManagedCareHelp@dmas.virginia.gov .
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